Partner FAQs

What should I do when I get an order.
Congrats! You got your first order.  Now what...  Once a customer in your neighborhood places an order you will get a text message and an email. St...
Mon, 31 Oct, 2022 at 10:45 AM
How Do I Get Paid?
During onboarding you setup a connection between our payment gateway and your bank account or debit card via Stripe.  We send payments to your account via ...
Mon, 31 Oct, 2022 at 9:58 AM
How Do I Get More Marketing Materials?
You ran out? Awesome!  We will be looking to replenish marketing materials as our offers change.  Evergreen material will be on a 90-day replenishmen...
Mon, 31 Oct, 2022 at 10:04 AM
Is your service secure?
We protect the privacy of our customers on multiple levels. All images uploaded and viewed in your browser go over a 2048 Bit SSL Connection, which makes in...
Mon, 31 Oct, 2022 at 9:44 AM
I signed up but I can't log in!
Firstly, thank you for signing up to BoxHero Partner Hub Program.  If you completed the signup process and are not able to sign-in after your firs...
Mon, 5 Dec, 2022 at 11:45 PM