FAQs

Does BoxHero only pick up returns?
We do shipping too!  BoxHero can ship anything for you.  For example, we ship back rentals (e.g., garment bags), recyclables (e.g., CO2 cartridges for soda...
Fri, 10 Dec, 2021 at 12:02 AM
Is there a limit on the number of boxes I can return?
There is no limit that we set by us.  We have 3 plans you can choose from. If you have boxes piling up, we recommend our Unlimited plan.  Check o...
Thu, 16 Dec, 2021 at 11:47 AM
Is there a size limit on returns or shipments?
If it fits we'll take it. We make it easy. Take a picture and we'll make sure to accommodate you. For shipments; if its too big the carriers will ...
Fri, 10 Dec, 2021 at 12:07 AM
Do I need a box or envelope?
That would not make as easy, so no!  No boxes or packaging material needed. We will use our own recyclable and biodegradable packaging. Need more infor...
Fri, 10 Dec, 2021 at 12:24 AM